Don't Waste Your Time and Money - Avoid This Service! Review

Based on 10 review(s)
  • Minimal price per page: $16
  • Deadline: 3 hours
  • Discount: N\A
  • Refund policy: Yes
Updated: Apr 14, 2023

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Company Overview

Considering the mess of contradictory feedback already out there, I bet the last thing you need right now is another review. But if you take a closer look, you’ll notice most of those posts are fake and don’t give you any hard facts about the service. So let me be your knight in shining armor today and save you from all the misinformation and fake news. I promise to be honest and objective, and by the end of this post, you’ll know for sure whether Paperial is worthy of your trust, time, and money. 

The short answer is no. Read on for the long answer and justification.

Lots of contradicting reviews, good and bad;
The bidding process allows you to choose the price within your budget;
No online class services that require login credentials;
Writing quality doesn’t match the company’s bold promises;
Unclear and unpredictable pricing and drawn-out bidding process;
Live chat is a mess of different departments and no straight answers;
Misleading information on the homepage;

Prices and Discounts 

It’s one of those companies that hide the prices behind the bidding process. As usual, the cost depends on your academic level, class, deadline, and the number of pages. The cheapest offer I got was around $16 per page, though, with a discount, the price went down to $12 per page. I ended up choosing a writer in the medium price range and paid around $30 for a 2-page summary of my online lecture. recommends writers for your assignment.

According to the homepage, first-time customers get 25% off, but there’s no actual promo code. Instead, the discount is automatically applied to the writers’ bids once you provide order details and your email. There’s also a bonus program for loyal customers, though I’m not sure about the details. You can learn more about it in the Terms and Conditions.

Services Quality

None of the Paperial reviews I read mentioned online class help, and the service cannot take online classes, tests, or exams for you. At best, you can get them to complete a multiple-choice question quiz. I settled for an online lecture summary, though I had to provide a Youtube link for the writer to work with. I didn’t like the chatbot order form, and the bidding process seemed like a waste of time. 

The chatbot order form on seemed like a waste of time.

Sorry to disappoint you, but the writer couldn’t handle this simple task. They used the automatically generated subtitles to create the notes, so some fragments made no sense. Moreover, the writer cut out all the important bits, like statistics, numbers, and reading suggestions. Instead, I got a watered-down introduction to the lecture with a few generic background phrases. The second half of the lecture was missing, as it went over the 2-page word count. The writer clearly did not get what summarizing meant.

Online Reputation 


Paperial lied to me from the first second I laid eyes on their website. The homepage clearly states the SiteJabber rating is 4.7 based on over 600 reviews. In reality, there are only five reviews that make for a rating of 4.4. And I won’t even go into detail about the reviews, some of which are obviously fake. One uses words like marvelous, fantabulous, and the greatest.

Ratings on the homepage of


Trustpilot rating on the homepage is equally fake. There are only ten Trustpilot reviews with an average rating of 3.9 stars and a mix of genuine and fake posts. The most recent review is dated 2021, and it’s a 1-star post, but there’s no sign of any reaction from company representatives.

Trustpilot rating is fake.


By now, I’m almost ready to give up searching for Reddit reviews or any other writing service feedback. There are too many posts hating on the company only to offer a better alternative. In the sea of fake comments, it’s hard to find honest reviews, and I couldn’t unearth any for Paperial in my cursory search. 

Other Review Websites

That’s where it gets messy. Paperial is popular among reviewers. I found at least ten feedback posts across Scam Fighter, Essay Review Expert, Top Writers Review, etc., but some are doctored, and those that seem genuine were contradictory. It was one of the reasons I decided to give this company a try - I couldn’t make sense of all the controversial feedback. 

Social Media Activity


I can’t be sure the Facebook page I found belongs to this service. The name and link are the same, but the design is glaringly different. Besides, the profile was abandoned soon after its creation in 2015. The page has 100+ followers, and it’s only worth checking out to see that the company’s aesthetic has improved.


After giving up Facebook, the company tried the next social media. The Twitter account was registered in 2017 and abandoned in 2018, so the company decided posting school-related memes wasn’t worth the effort. 


There’s a Paperial Youtube channel, though it was also abandoned. All six videos are dated four years ago, and three of those are reviews. While they are positive and inviting, there’s no substance to either of the three, so I’m not sure they’re trustworthy.

Customer Support

I usually prefer live chat to phone calls, but chatting with the agents almost drove me up the wall this time. Whenever I wanted an answer, I had to go through two or three managers before I could find someone from the right department capable of helping me. Though I got the info I needed, it took me too much time, and the endless repetitions of the same questions got old fast. I’m not sure why the live chat is such a mess, but it did not improve my impression of the service or my Paperial review.


The Terms and Conditions give clear refund terms, but there’s a catch. You need to submit a list of violations (LOV) within 14 days of receiving the order, and you only get your money back if the Quality Assurance Department supports your claims. While writing this Paperial review, I was still in the middle of the negotiations with the QA team. They claimed my initial instructions were not clear enough, so I could not even claim a partial refund.

There’s a catch in The Terms and Conditions of

Fun fact: if you scroll down to the main page’s footer, you’ll notice “Fairy of Use” instead of “Fair Use”. I guess the writers were too busy messing up my notes to proofread the website copy.


If you don’t trust my review, do some digging of your own before using this service. It takes a couple of clicks to check their Trustpilot and SiteJabber pages to see that the company is lying. And even if the prices seem very enticing, you will lose your money and waste time trying to secure a refund. Better steer clear and find a more reliable service to take care of your online classes and exams.

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Frequently Asked Questions

You ask, I answer
Is legit? The website belongs to a Cyprus-based Radioplus Experts Ltd, though there’s some talk on Reddit about it being a part of the same essay mill network as Edubirdie, which was caught in a scandal a few years back. The company seems real enough, though its promises are much less so.
Is Paperial reliable? Sure, as long as you don’t expect them to give your money back under any circumstances. The refund terms are pretty comprehensive, but convincing the company you deserve a refund is another matter entirely.
Is a scam? Not really, though some of their claims are questionable or outright false, such as their customer rating on SiteJabber and Trustpilot. If they can lie on the homepage, I doubt they will fulfill all their promises.
Is cheating? They lie, and they overcharge. At least some of their experts aren’t native English speakers, and they do not possess US college degrees, judging by the quality of their work.

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The paper I received was alright, not amazing but also not terrible.

by Miles B
Sep 15, 2023
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by Ilene P
May 16, 2023
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Paperial was decent. No issues with my order and the customer service was helpful.

by Vicky R
May 2, 2023
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Didn't have any problems with my order.

by Hilario S
Apr 15, 2023
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by Shawn C
Apr 9, 2023
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Avoid Paperial-com writing service at all costs - it's a total rip off!

by Edwardo D
Apr 5, 2023
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The live chat was a mess so I could not get a clear answer about the pricing and time. It would be better if they fix this.

by Omai
Nov 14, 2022
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They dont hide their negative reviews, but why so many people say that positive reviews is fake?

by AbD
Sep 30, 2022
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The company's services are not what they claim to be, and the company's website is misleading. I dont even need to read their papers to ensure that they are not reliable.

by Mckeevann
Sep 21, 2022
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