• Updated: Aug 30, 2022
  • Based on 3 review(s)
  • Author: Davy Jones

Short info

Minimal price per page $17.55
Deadline 6 hours
Discount N/A
Refund policy Yes

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Company Overview

An impressive number of positive reviews was the factor that made me excited about the company and its services. I could not believe my luck to find a dependable and trusted essay writing platform. Nice design and usability of the website, transparency of policies, and a range of other things contributed to the first impression. However, from my personal experience, I knew that something was wrong, as the feedback and comments about the service were too good to be true. Eventually, I came across a comprehensive review that helped me discover the weak sides of the platform. Finally, I decided to check everything on my own, so I placed an order that helped me estimate all the pros and cons and make certain conclusions. Do you want to find out details of my experience?

Easy-to-navigate website;
Customer support available 24/7;
Poor-quality papers;
Complicated process of getting a refund;
Lots of mistakes in the papers;

Prices and Discounts

Although the website is rather informative, do not even waste your time looking for detailed pricing information. What the customer may know is that $17.55 per page is the initial price. However, it may be greatly influenced by the academic level and type of the assignment and the number of pages and delivery time. doesn't have detailed pricing information on the website.

Besides, if you are looking for a Mycustomessay discount code, you should leave your email and get 15% off your first order. Did I get a corresponding email? Yes. After I mentioned my email, I got a special code and tons of other letters within the next few days. Did I manage to receive a discount? Unfortunately, something was wrong with it, so I could not apply it.

After I contacted customer support, I was informed that I had already used the discount and could not take advantage of it again. No more information was offered, even though the one I received was irrelevant.

Consequently, I placed a 3-page college-level essay on Psychology which cost me over $90. Was that a competitive price? Anyway, I hoped to get a high-quality, well-structured, and formatted paper with profound research and valid data on the topic. Keep reading the review to see what I really got in return.

Services Quality

As you could have already estimated, a single page of my project, delivered in 5 days, cost me $30, which was way too much. However, you should not make any conclusions before you read all the peculiarities and details of my Mycustomessay review.

How does work?

First of all, it is critical to mention that the paper was delivered with a little delay. Unfortunately, no one apologized or offered a refund. But, you will see that it was not the biggest problem during my experience dealing with the company.

Once I got the paper, I could not resist the temptation to open it and start reading right away. However, you can only imagine how disappointed and demotivated I was when I started reading the paper and realized how poor-quality and shallow it was. The paper titled "Is leadership an innate or acquired personality trait" contained little information on psychology but was focused mainly on social issues and relations between different people. Well, the only conclusion I could make was that the writer had no ideas about the psychology of personality, as well as experience researching, analyzing data, and finding evidence on the topic. Instead of a relevant and consistent academic essay, I received a shallow text without any scientific background.

Besides, I was convinced that the writer was not a native English speaker, as it was promised on the website. An experienced and professional writer could not say "leadership are the feature" or "how much time have you think," right? A lot of typos and inaccuracies made me doubt the qualification of the person working on my assignment.

As for the formatting, I have nothing to say, as there was no formatting at all. No citations, no bulleted or numbered lists were used. Unfortunately, the paper did not resemble an academic work but rather a trivial text on the topic, created by an amateur.

Customer Support

When I first came across the information about the website, a lot of Mycustomessay reviews were positive and contained detailed information about the representatives of the customer support service.

In fact, the team is available around the clock so that the customers can get answers to their questions at any time. There is a live chat, mobile phone number, and email available on the website so that the students can opt for the most convenient way to stay in touch.

You can contact the customer support managers on via phone number, email, and an online chat.

However, irrespective of the 24/7 support team with friendly and polite representatives, the expectation time was too long. It took me over 5 minutes to get a response in the live chat.

Besides, it is inevitable to mention that the staff will help you only with general questions that are not related to refund and revision policy. When I started asking for the money-back guarantee, I heard dozens of explanations and reasons why I could not receive it.


Working on the Mycustomessay review, I knew I would have to provide critical information about privacy policy and a money-back guarantee, as these are the options that make customers protected and safe during the experience. According to the data presented on the website, every client can request a refund in a whole list of instances. Its size may differ depending on the circumstances, but the process was supposed to be easy.

Unfortunately, when I received a poor-quality paper and requested a refund, I had to provide a hundred pieces of evidence that it did not meet the initial requirements. Did I finally get a refund? Unfortunately, from at least 70% of the paper cost, I was supposed to get, I received only 10%. Complete disappointment.


After I did not receive the promo code, competitive cost, high-quality paper, refund, and many other things, I can tell that the company is not worth attention. You can never be sure that your assignment will be accomplished on time. However, if it even happens that you get in within the discussed deadline, its quality may be too low for college.

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Frequently Asked Questions

You ask, I answer
Is Mycustomessay legit? It seems that the company is legit, even though the vast majority of reviews and comments about it are fake and irrelevant.
Is Mycustomessay reliable? Absolutely not. Browsing the company's website, you will find a lot of useful information about its services, but the reality does not usually coincide with claims. Delayed delivery, low quality of the essay, incompetent staff, and tons of mistakes in the texts are not the only issues you may encounter during your experience dealing with the team.
Is Mycustomessay scam? If you want to get a discount code, you need to mention your email. After doing so, I started receiving weird emails with ads from various companies. Thus, I can assume that the service does not stick to the articles of its privacy policy.
Is Mycustomessay cheating? Unfortunately, the team does not fulfill its promises, which can easily be considered cheating. I cannot recommend the platform to students who require fast and professional assistance with college assignments.

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I had a terrible experience with this essay writing service. I didn't get the paper I paid for and I got a bad grade on it.

by Bobbi
Oct 4, 2022
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I was unable to get a refund because the company told me that they don't offer refunds. I would not recommend this service to anyone.

by Ttar
Sep 7, 2022
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