Cherryleaf – for clear instructions your users will love

Create help content that drives customer loyalty

You work hard to win your customers, so it’s important you keep them. If they get stuck, make mistakes or lose time, it can look like you’ve sold them a poor product or service.

Clear instructions build confidence and reduce support costs

Cherryleaf creates the right content to help your users and keep them happy. You have more time to work on what you’re good at, and your support staff can feel less overwhelmed.

 

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Testimonials

To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.

The Cherryleaf DITA course ticked a lot of the boxes for me: good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.

Craig Wright

We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

Dave Hughes, HCC Embedded CEO API documentation writing

I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

Mark Tamblyn, Zetex Recruitment services

I found the course material very relevant to the day's training. Very pleased I took part.

Traci J. Writing policies and procedures training course

Who we help

The people we work with include:

  • Project Managers who are launching a product or service
  • Managers responsible for policies and procedures
  • Developers who need to create API or end-user documentation
  • Companies hiring Technical Authors, Technical Writers and API documentation writers
  • Aspiring and experienced Technical Writers

See Case Studies

Cherryleaf’s services

Technical and procedures writing

  • Efficient content creation
  • Structured approach for quality
  • Flexibility for different formats
    • Online help, onboarding, reference, onboarding, procedural, training, troubleshooting, and UI content.
  • Creating content with AI assistants in mind

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Training courses

  • Become a better communicator
  • Learn from experienced experts

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AI solutions for technical writing teams

  • Streamline writing with AI
  • Create content optimised for chatbots

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Recruitment

  • Find qualified Technical Authors, Technical Writers and API documentation writers
  • Contractor management

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Why use Cherryleaf?

Here are a few reasons why someone might consider using our services:

  1. 20+ years expertise: Our team includes experienced technical writers, instructional designers, and trainers who can create high-quality content for a wide range of industries and audiences.
  2. Efficiency: Cherryleaf can help you create content quickly and efficiently, allowing you to focus on other aspects of your business. We use best practices and tools to streamline the content creation process, ensuring that your content is delivered on time and on budget.
  3. Quality focus: Cherryleaf is committed to creating high-quality content that meets your specific needs. We use a structured approach to content development, which includes planning, writing, editing, and testing, to ensure that your content is accurate, clear, and effective.
  4. Flexibility: Cherryleaf can work with you to create content in a variety of formats, including online help, user manuals, training materials, and e-learning courses. We can also work with you to develop a content strategy that aligns with your business goals and objectives.
  5. Exceptional service: Cherryleaf is known for our exceptional customer service. We work closely with clients to understand their needs and provide personalised support throughout the content development process.

Contact us

Want to discuss your situation and explore how Cherryleaf can help you?

Want to improve your content? Let’s talk